1040 Old Post Road
Sidney, NE 69162
(308) 254-7171

Scheduling

We strive to run on time so you won’t be kept waiting, and we ask you to arrive for your appointments on time as well. We understand that you are busy, and your time is valuable to us!

We only deviate from our schedule in the event of dental emergencies that must be taken care of immediately. If you are unable to keep your scheduled appointment, please give us at least 24 hours notice.

New Patient Forms

For your convenience, you can download our new patient forms to expedite the paperwork at your first visit.

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Payment Options

At LifeSmiles of Sidney, payment is due at the time of service. We accept cash, checks, debit cards, most major credit cards, and CareCreditSM. CareCredit is a financing option that allows you to make low monthly payments on your dental work. There are no up-front costs and no pre-payment penalties. You can choose interest-free or low interest options depending on your budget needs.

You must be familiar with your insurance benefits, as we will collect from you the estimated co-pay at the time of treatment. We will be glad to send a refund to you if your insurance pays us more than what was estimated. We will bill you for the difference if our estimate is low.

Dental Payments

Our Office Policy Regarding Dental Insurance

We are an insurance-friendly office and accept most plans. We are an out-of-network provider, but will file all primary insurance claims on your behalf. We are happy to help you maximize your benefits! As a courtesy to you, we file all claim forms electronically, provide postage for special claims, and track claims for you. Please bring your insurance information with you to your first visit.

Please understand - we file dental insurance as a courtesy to our patients. We do not have a contract with your insurance company; only you do. We are not responsible for how your insurance company handles claims or for what benefits they pay on a claim. We can only assist you in estimating your portion of the cost of treatment. At no time do we guarantee what your insurance will or will not do with each claim. We also cannot be responsible for any errors in filing your insurance claims; once again, we file claims as a courtesy to you.

Fact 1 - NO INSURANCE PAYS 100% OF ALL PROCEDURES

Dental insurance is meant to be an aid in receiving dental care. Many patients think that their insurance pays 90%-100% of all dental fees. This is not true! Most plans only pay between 50%-80% of the average total fee. Some pay more, some pay less. The percentage paid is usually determined by how much you or your employer has paid for coverage or the type of contract your employer has set up with the insurance company.

Fact 2 - BENEFITS ARE NOT DETERMINED BY OUR OFFICE

You may have noticed that sometimes your dental insurer reimburses you or the dentist at a lower rate than the dentist's actual fee. Frequently, insurance companies state that the reimbursement was reduced because your dentist's fee has exceeded the usual, customary, or reasonable fee ("UCR") used by the company.

A statement such as this gives the impression that any fee greater than the amount paid by the insurance company is unreasonable or well above what most dentists in the area charge for a certain service. This can be very misleading and simply is not accurate.

Insurance companies set their own schedules and each company uses a different set of fees they consider allowable. These allowable fees may vary widely because each company collects fee information from claims it processes. The insurance company then takes this data and arbitrarily chooses a level they call the "allowable" UCR Fee. Frequently this data can be three to five years old, and these "allowable" fees are set by the insurance company so they can make a net 20%-30% profit.

Unfortunately, insurance companies imply that your dentist is "overcharging," rather than say that they are "underpaying" or that their benefits are low. In general, a less expensive insurance policy will use a lower usual, customary, or reasonable (UCR) figure.

Fact 3 - DEDUCTIBLES & CO-PAYMENTS MUST BE CONSIDERED

When estimating dental benefits, deductibles and percentages must be considered. To illustrate, assume the fee for service is $150.00. Assuming that the insurance company allows $150.00 as its usual and customary (UCR) fee, we can figure out what benefits will be paid. First a deductible (paid by you), on average $50, is subtracted, leaving $100.00. The plan then pays 80% for this particular procedure. The insurance company will then pay 80% of $100.00, or $80.00. Out of a $150.00 fee they will pay an estimated $80.00 leaving a remaining portion of $70.00 (to be paid by the patient). Of course, if the UCR is less than $150.00 or your plan pays only at 50% then the insurance benefits will also be significantly less.

MOST IMPORTANTLY, please keep us informed of any insurance changes, including policy name, insurance company address, or a change of employment. We may ask you to confirm this information at subsequent visits.

Our goal is to openly communicate the financial aspects of your dental needs and to assist you in finding a way to afford that care. It is important to us that all of our patients - regardless of age, income and dental needs - can receive the dental care they need and desire.

Thank you for choosing LifeSmiles of Sidney!

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